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FAQs

Absolutely. We offer pick up from our Avondale warehouse/ showroom. Prior arrangements must be made to pick up from our Scottsdale showroom. Please keep in mind the size of your vehicle when placing your order, however. Most vehicles will not accommodate round tables larger than 42” in diameter or banquet tables longer than 60”. For safety reasons we do not allow customers to pick-up and place equipment on open trailers or on top of their vehicle. Certain items do require our professional team to deliver and set-up – examples include chiavari chairs, column sets, dance floors and staging.

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When you rent at least $100 worth of products from YCBT Rentals, you will receive a frequent renter card. Present your card when renting any future products and get a signature. Once you have rented 5 times or a value of $500, you will receive a free day rental on an existing rental or a coupon for a free one day rental to be used in the future, valued under $200.

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You better believe it! If you need catering for your event, please indicate to an Event Manager. When you use SophistiKatered Catering & Event Planning, you will receive a package deal that can save you anywhere between 15-50%, based on your order.

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Absolutely! You Can’t Beat This! Rentals is unique in that our parent company is SophistiKatered Catering & Event Planning, an established catering company with over 15 years of experience in making events memorable. If you need an event captain, server, or other staff, we will be happy to provide all that you need for an additional charge. Please contact an Event Manager for current pricing and more information.

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Your free consultation includes an experienced event manager that will ask you questions about your event, view your dream plan, and offer the best advice on set-up and rental items to make your dream come alive. A free consultation can be in person or over the phone.

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The create account feature on our website is a great way to get an idea of options and cost. However, it does NOT reserve or place a hold on the items listed nor can it confirm availability. If you would like to reserve the equipment please follow up with a phone call to our office at 602-295-4407 to ensure that you connect with someone directly so that we may discuss your rental needs.

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We will accept reservations for wedding receptions one year prior to the date. Other types of events can be booked six months in advance. A 30% deposit will be required at the time the reservation is placed as well as a credit card to have on file. The balance will be due the day of delivery.

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Yes, you must apply and be approved. Please contact an Event Manager for more details

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Unless you or your company has pre-approved credit with You Can’t Beat This! Party Rentals, we require that all orders are paid in full prior to delivery or pick-up. All orders are subject to a non-refundable 30% deposit at the time of booking and a credit card is required on file. After the event, if any additional charges must be applied for missing and/or damaged items, your account manager will contact you.
We accept Visa, Mastercard, American Express, Discover, personal checks or cash. When paying by credit card, we will need the credit card number along with the expiration date, the CVV code, name on the credit card and the billing address. There is a 3.5% fee if paying by credit or debit card. Please note if a check is returned from the bank a $35 fee will be added to your invoice total.
When paying with check or cash, a credit card is still required to be on file.

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Yes. All items that leave our warehouse must be paid for in full.

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Replacement fees are determined by the cost to replace the item at today’s market value.

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Yes, as long as they are clearly marked with the separate order numbers.

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We recognize that a 24 hour rental window may not make sense if your event occurs over the weekend. In most cases, our rates are based on a reasonable event period. We consider Friday to Monday to be the same as a one-day rental. If the event is on a weekday, we often deliver the day before the event and pick-up the day after for the one day charge.

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For customer pick-up orders, please return the items to the location you picked it up from – one of our staff members will check in the item(s) for you. Delivery items will be picked up on the scheduled day within the delivery window, unless prior alternative arrangements have been made. Items will then be checked in and sorted at our warehouse. The customer will be charged accordingly for any missing or severely damaged items.

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When renting china, glassware, and/or silverware, we ask that you remove any excess debris by rinsing off the equipment prior to returning. You do not have to wash the equipment. If you are renting linens, under no circumstances should you wash or dry the linens. If linens become wet while in your possession, please allow them to air dry and then simply place the soiled linens in the linen bag provided.

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Please scrape and remove all excess waste from plates, empty liquids and/or waste from glasses and return in the original container. Items do not need to be washed.

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All orders not returned on the scheduled return date will be charged an additional full day rental for each day it is late. If you are not able to return the order on time, we ask that you notify the office so we can anticipate the inventory changes on upcoming orders.

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We allow partial cancellations up to one day prior, as long as the cancelled items do not fall below the 30% non-refundable deposit amount.

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All deposits are non-refundable. Orders cancelled within 72-hours of the delivery date are subject to a 50% late cancellation fee. Orders the day of delivery are subject to 100% of order total.

Special order items or services are subject to a 100% cancellation fee once the order has been placed.

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We strive to accommodate any requests; however reductions cannot be made within 48 hours. Increases can be made up to one business day prior and pending inventory availability.

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We prefer all customer pick-up orders are over $50. Delivery orders should be over $100.

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All orders are subject to a non-refundable 30% deposit at the time of booking and a credit card is required on file. The remaining balance is due prior to delivery or customer pick up.

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Call 602=295-4407, or send an email or come visit us at our showroom.
We will need to have the delivery and pick up address, home or business phone number, and an onsite contact person with a cell phone number, if possible. We will need the correct dates for delivery and pick up. Additionally, please see our rental terms and payment policies.
You are welcome to place a quote, however the rental equipment will not be guaranteed unless a 30% deposit is established or the order is paid in full.

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Containers are provided for china, silver, utensils, and small goods to ensure you receive your rental items undamaged, sanitized and ready to use. Responsibility of the equipment remains with the client from the time of delivery until the time of return. Please be certain equipment is secured when not in use and protected from the weather. Charges will be assessed for missing, broken or damaged items, as well as linens which are lost, torn, burned or soiled beyond cleaning. The full replacement value will be charged in addition to the rental charge incurred for usage. Please be careful of candle wax as it will permanently damage most linen. A valid credit card is required as security for any potential damage or loss.

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A damage waiver is offered by request to protect renters from charges incurred due to normal wear and tear on select rental items. Our current nonrefundable damage waiver fee is 9% of the total invoice. It does not preclude you from paying for missing or lost equipment, but it does protect you from paying the full replacement fees for damaged items. Certain restrictions may apply, please speak with an event manager.

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We deliver to all locations in the greater Phoenix area and beyond. We can also deliver to other counties and cities outside Phoenix with special arrangements. We calculate delivery costs based on the number of trucks required for your rentals items, as well as the specific location and time. The current average delivery cost to the greater Phoenix area, based on one truck during regular delivery hours, is $70 round trip. Our regular delivery window is Monday through Saturday, 9 AM to 4 PM. Deliveries can be made 24 hours a day but there is an additional fee for deliveries outside normal hours. As each delivery is unique in nature, so are the charges associated with this service so please call for a more accurate quote.

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Setting up for an event doesn’t have to be stressful. Let us do the work for you! In advance, make arrangements for any of the following services:
-Setup/breakdown for tables and chairs
-Back of house staffing for scraping and re-crating dishes, glassware, and flatware
-Staffing to install and remove table linens, chair cover, chair ties, and napkins
Please contact an Event Manager for details.

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Items that require assembly such as tents, stages and dance floors generally include set-up and tear down in the rental fee. Set-up and tear down of tables and chairs is available for an additional fee of $2.00 per table, $0.50 per plastic folding chair and $1.00 per wood folding or chiavari chair. These arrangements must be made prior to delivery on a case by case basis if time and labor permits. A site plan must be provided if you wish for us to set-up tables and/or chairs. We also offer full decorating packages that all include set up and tear down. Please view our decoration packages tab on website or contact an event manager at 602-295-4407 or info@youcantbeatthisrentals.com for more information.

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No, you do not have to be home. However, we do require that the rentals are left in a secure space that is shielded from possible inclement weather and accessible to our crew.

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You Can’t Beat This! Party Rentals is proud to offer competitive pricing on our high quality rental items. Please contact us for the most up-to-date price list or for a customized quote based on your needs. We also offer price matching by request on most items. Rental rates on our products are based on a one-day use.

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We encourage you to call the office at 602-295-4407 to schedule a showroom appointment. This ensures that an Event Manager will be available to assist you when you come to visit. You must make an appointment to visit a showroom on a Saturday.

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Our Avondale Showroom is open Monday – Friday from 10am – 5pm; Saturdays from 11am to 4pm (except when we have special events). It is CLOSED on Sundays, but you can make a showroom appointment anytime by calling 602-295-4407 or 602-299-4558 (after hours). Our Scottsdale Showroom is by appointment only.

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Upon reserving, we do ask for a 30% deposit as well as a Visa, MasterCard or Discover Card to have on file. If there is a tent on your reservation, the portion of the deposit covering your tent is non-refundable. Payment is due in full prior to delivery. Cash, check, Visa, MasterCard and Discover Card are accepted as forms of payment.

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When you are ready to place your order, simply call our office at 602-295-4407 or fill out the rental request form. One of our event specialists will check availability, go over pricing and answer any questions or concerns you may have at the time of ordering. Reservations require a 30% deposit and the understanding of our rental contract.

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